Hello Guys

I’m Joe and I’m here to help!

Shipping policy

All orders are processed within 24 hours and shipped within 48 hours, after receiving your order confirmation email. You will receive another notification when your order has been shipped.

Domestic Shipping 

You can track order using Royal Mail Delivery Track service, once you have your tracking number which you will receive in the fulfillment email once you’ve got that you can track it HERE

International Shipping

All of EU £15.00

Rest of the world £25.00

Shipping Prices shown are based on single purchase items, for orders consisting of more than one item a charge of up to £5.00 per kilo is added.

In-store pickup

FREE

Due to the current Covid restrictions our in-store pickup hours are 8am to 3pm on Tuesday, Friday & Saturday.  Please have your order confirmation email with you when you come.

Cancellations

I am happy to cancel any orders that have not yet been dispatched. Once you have receive your order, should you feel that it is not as described, you should contact me within 24 hours of taking delivery. I will then look into and consider the appropriate course of action.   

Any problems or If you have any other questions, please drop me an email at northerncouture@icloud.com 

Cheers Joe